M-F 10:00 to 5:00 pm
Saturday: By Appointment Only. Please call 24 hours in advance.
4700 South Service Road,
- Jans2en furniture reserves the right, without any form of notice to discontinue items posted on their website.
- Prices subject to change without notice.
- Costs associated with shipping are not included in the displayed price. Contact us for estimated shipping costs.
- jans2en furniture reserves the right to modify or improve our designs, specifications, and details at any time without prior notice.
- The jans2en furniture warranty does not apply to damage in transit or any defects resulting from abuse, alteration, or accident.
- jans2en furniture relinquishes responsibility for goods shipped upon a clean pick-up receipt.
- It is the customers’ responsibility to note any damages or missing items on the freight bill and file a claim with the freight company.
- Keep all packing materials and cartons for inspection.
- Return authorization is required. No item/product may be returned without prior approval from jans2en furniture.
- Returns must be properly packed to avoid shipping damage.
- Credit will not be issued on product damaged due to improper packing.
- Customer is responsible for any shipping expenses and /or costs associated with the return of any product.
- Original shipping costs will NOT be refunded on returns.
- A re-stocking fee of 15% will apply to all returns, as well as to all cancelled orders that have been stored in our facilities for more than 30 days.
- Pictures/proof of damages must be sent for all returns.
- Custom ordered product is not returnable, and deposits will not be refunded if the order is cancelled before receiving the product.